WhatsApp PetePrivacy policy
Last updated 20 October 2026.
Who looks after your information?
PJK Locksmith Ltd, company number 17359125, is responsible for the personal information you give us. Contact Pete at [email protected] or use WhatsApp at 07440 277558 with a privacy question.
Registered in England and Wales. Registered office: Ground Floor, 108–112 Main Road, Sundridge, Sevenoaks, England, TN14 6ES. This is not a walk-in shop.
When you ask for help
The enquiry form asks for your phone number, postcode and the service you need. You can also give your name and explain the problem. Please do not include alarm codes, key codes, payment details or other sensitive security information.
We use these details to answer your enquiry, discuss a quote and arrange work if you choose to book. The legal basis is taking steps at your request before entering a contract, and performing that contract when work is booked. Sending an enquiry does not sign you up for marketing.
Services that help us run the website
This website uses Cloudflare Pages for hosting. Cloudflare processes technical information such as your IP address to deliver and protect the website. Web3Forms processes enquiry submissions and sends them to PJK’s business email service. These providers may process information outside the UK. Their privacy notices explain their locations, safeguards and handling of personal information.
We use these services to operate the website and respond to customers. We do not sell enquiry information.
Google reviews, maps, video and social links
Google reviews are displayed using Elfsight. When the widget loads, your browser connects to Elfsight, which processes technical information such as your IP address and browser details to deliver the reviews and count widget views. Information may be processed outside the UK. Read the Elfsight privacy policy.
The coverage map is provided by OpenStreetMap. When it loads, your browser connects to OpenStreetMap and shares technical information, including your IP address. Read the OpenStreetMap privacy policy.
Pete’s video and the website’s fonts are hosted with the site. If you open WhatsApp, Facebook, Instagram, TikTok or another external link, that service handles your visit under its own privacy policy.
Cookies and Google Ads
We advertise on Google. If you tap Accept on the cookie message, Google Ads sets cookies so we can see whether an advert led to a WhatsApp message or an enquiry. Google processes technical information such as your IP address and the advert you clicked, and may process it outside the UK. We do not use these cookies for personalised advertising, and we never send your enquiry details to Google.
If you tap Reject, or make no choice, nothing from Google Ads loads. Your choice is saved in your browser. You can change it at any time with the cookie settings link at the bottom of the homepage. Read the Google advertising policy.
How long we keep information
We keep enquiry and customer information for as long as needed to deal with the enquiry, provide the service and meet legal, accounting or dispute obligations. The Web3Forms dashboard currently retains submission copies for up to three years. Copies delivered to our business inbox follow our enquiry and customer-record retention described above. You can contact Pete to ask about your information or request deletion where appropriate.
Your rights
Depending on the circumstances, you can ask to see, correct or delete your personal information, restrict its use, object to processing, or request a portable copy. Contact Pete using the details above. You can also raise a concern with the Information Commissioner’s Office.